Privacy Policy

1. Who we are

CG Electrical Group Ltd is responsible for the personal information collected through this website.

Company number: [numărul firmei din 8 cifre]
Registered office: [adresa înregistrată la Companies House]
Email: info@cgelectricalgroup.co.uk
Telephone: 07907 329769

2. Information we collect

When you contact us, we may collect your:

• Name
• Telephone number
• Email address
• Postcode and job address
• Details and photographs relating to the electrical work required
• Communications with us

3. How we use your information

We use your information to:

• Respond to enquiries
• Prepare quotations
• Arrange and complete electrical work
• Contact you regarding your appointment or job
• Maintain business, accounting and legal records
• Improve our services and website

4. Lawful basis

We process personal information when necessary to respond to your request, take steps before entering into a contract, perform a contract, comply with legal obligations, or pursue our legitimate business interests.

5. Sharing your information

We do not sell personal information. We may share it only when necessary with trusted service providers, such as our website and email providers, accountants, subcontractors, or public authorities where legally required.

6. How long we keep your information

Unsuccessful enquiries may be retained for up to 12 months. Customer, invoice and job records may be retained for up to six years where required for accounting, taxation, legal or warranty purposes.

7. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

8. Your rights

You may have the right to request access to, correction of, deletion of, or restriction of your personal information, and to object to certain uses of it.

To exercise your rights, contact: info@cgelectricalgroup.co.uk

You may also complain to the Information Commissioner’s Office at www.ico.org.uk.

9. Cookies

Our website may use essential cookies and, where enabled, analytics cookies. Further details are provided in our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy when our services or legal obligations change. The latest version will always appear on this website.